Privacy Policy

Last updated: 2026-04-04

This Privacy Policy explains how Clothix Laundry Symbols ("App", "we", "us", "our") collects, uses, and shares information when merchants install and use the App with Shopify.

1. Information We Collect

When you install or use the App, we may collect and process:

• Store and app installation data, such as Shopify shop domain and app permissions.
• Session and authentication data needed to keep the app securely connected to your Shopify store.
• App configuration and feature usage data, such as care symbol settings and product-level care symbol assignments saved by you.
• Technical data (for example logs and error information) for security, diagnostics, and service reliability.

2. How We Use Information

We use collected information to:

• Provide and operate the App functionality.
• Authenticate users and maintain secure app sessions.
• Store and apply care symbol settings selected by merchants.
• Monitor, troubleshoot, and improve performance and reliability.
• Comply with legal obligations and enforce our terms.

3. Data Sharing

We do not sell personal information. We may share information only in the following limited situations:

• Service providers that help host or operate the App (for example infrastructure, database, and monitoring services), under contractual confidentiality and security obligations.
• Legal compliance when required by law, regulation, court order, or valid government request.
• Business transfers in connection with a merger, acquisition, or sale of assets, subject to applicable law.

4. Data Retention

We retain data only as long as necessary to provide the App and meet legal, security, accounting, and contractual requirements. If you uninstall the App, we will delete or anonymize data within a reasonable period unless retention is legally required.

5. International Transfers

Your data may be processed in countries other than your own. Where required, we use appropriate safeguards for international data transfers under applicable privacy laws.

6. Security

We use reasonable technical and organizational safeguards to protect data. No method of transmission or storage is 100% secure, but we continuously work to protect your information.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict certain data. To submit a request, contact us at engin.ucar@outlook.de.

8. Children

The App is intended for businesses and is not directed to children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

10. Contact

If you have questions about this Privacy Policy, contact:
Engin Ucar
engin.ucar@outlook.de
Overbruckstr. 73, 47166 Duisburg, DE

Shopify merchant data is processed in accordance with Shopify's API terms and applicable data protection laws.